Terms of service
Terms of service
KitTribune offers original football-inspired hoodies. These terms, our Shipping and delivery policy, Returns and refunds policy, and the product-specific information shown before purchase govern orders from our store.
Orders and payment
Prices are shown in GBP unless checkout clearly states another currency. The final price, shipping charges and any taxes collected by us are displayed before payment. Payment is taken when you place your order. Check your size, colour, delivery address and other details carefully. We will email confirmation of your order.
Products and delivery
Use the measurements in the product size guide to select your size. Screen colours and normal print placement may vary slightly; this does not affect your rights where goods are faulty or materially different from their description. The dispatch or delivery timing and any shipping offer stated on a product page form part of your purchase. Items may arrive in separate parcels. We will notify you if an agreed timing cannot be met and explain your options.
Cancellations and returns
For standard, non-personalised products, you may notify us of cancellation before delivery or within 14 days after receiving the goods, then return them within 14 days of that notice. You pay direct return postage for a change of mind or a size you selected incorrectly. We refund goods and eligible standard outbound delivery charges as described in our Returns and refunds policy. Genuine personalised items may be excluded from change-of-mind cancellation only where this was clearly stated before purchase. Printing a standard catalogue design after an order does not by itself remove cancellation rights.
If goods are faulty, damaged, misprinted or incorrect, contact hello@kittribune.com with your order number and clear photos where available. We will provide the appropriate remedy without extra cost, subject to your statutory rights. Production-partner procedures do not replace your rights against KitTribune.
Existing orders
Any longer return period, dispatch commitment or other promise made when an existing order was placed will be honoured. Changes to these terms do not retrospectively reduce your rights.
Original designs and privacy
Our designs are created by an independent studio and are not licensed or endorsed by football clubs or federations. KitTribune artwork and website content may not be reproduced without permission. We use personal information to fulfil and support orders as explained in our Privacy policy.
Nothing in these terms excludes or limits mandatory consumer rights or liability that cannot legally be excluded.
Contact: hello@kittribune.com