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KITTRIBUNE

Shop all Matchday hoodies T-shirts The lifestyle edit Contact

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Graphic clothing with personality.
Made for your everyday.

hello@kittribune.com

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All originals Matchday hoodies T-shirts

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Our story Contact & sizing help Returns & cancellations Shipping policy Terms of service Privacy policy Contact information

Wear your personality.

Bold graphics. Everyday favourites. Find your next statement piece.

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Returns & cancellations

Returns and refunds

This policy applies to new orders from 2 November 2026. Any longer return period or other promise made when an existing order was placed will still be honoured. Your statutory rights are not limited by this policy.

Change of mind or wrong size

For standard, non-personalised products, tell us within 14 days after delivery if you wish to cancel or return your order. You then have 14 days to send it back. You may also tell us you wish to cancel before delivery. Standard catalogue designs remain eligible even when printed after you order.

Email hello@kittribune.com with your order number and a clear statement that you wish to cancel or return. We will provide return instructions and the appropriate return address. Do not send items to the address on the parcel without checking with us. You pay direct return postage for a change of mind or a size you selected incorrectly. There is no restocking fee.

You may inspect and try on items as you would in a shop. Please return them with their tags and packaging where possible. We may deduct only for diminished value caused by handling beyond what is necessary to check their nature, characteristics and fit.

Faulty, damaged, misprinted or incorrect items

Contact hello@kittribune.com as soon as possible, ideally within 30 days of delivery, with your order number and clear photos showing the problem and the item label. For damage in transit, include photos of the packaging if available. We will arrange an appropriate replacement or refund at no extra cost. If a return is needed, we cover reasonable return postage or provide a label. Please contact us before sending a faulty item back.

The 30-day reporting request helps us resolve production claims promptly; it is not a cut-off for your legal rights. UK customers retain the statutory short-term right to reject faulty goods within 30 days and any further rights to repair, replacement or refund. We do not require a replacement where the law gives you a refund right.

Delayed, missing or undeliverable orders

If your parcel has not arrived by the stated delivery estimate, contact us promptly so we can investigate. We remain responsible for delivery as required by law. Please check your address before ordering and contact us immediately if it needs correcting. If a parcel is returned because an address you supplied was incorrect or incomplete, we will explain any reasonable additional delivery or replacement costs before you agree to them. This does not remove cancellation or refund rights.

Refunds

Refunds are made to the original payment method. For a full change-of-mind cancellation, we refund the goods and the cost of our least expensive standard outbound delivery, including applicable taxes collected by us. Any extra amount paid for an upgraded delivery service is not refundable for a change of mind. We process the refund within 14 days of receiving the returned goods or evidence you sent them, whichever is earlier. If no goods were sent, we refund within 14 days of your cancellation notice. Your bank may take additional processing time.

Personalised items

Only items genuinely made to your individual specifications or clearly personalised, such as a customer name added to the design, may be excluded from change-of-mind cancellation. This will be stated before purchase. Faulty-item rights still apply.

Contact: hello@kittribune.com

Shipping policy

Shipping and delivery

Buy 2, get free shipping

Buy any 2 or more products in the same order and shipping is free automatically at checkout. You can choose different products or multiple quantities of the same product. The offer applies to destinations available at checkout and can be combined with eligible order discount codes. For orders containing one product, the applicable shipping charge is shown at checkout, unless a product-specific shipping offer applies. Shipping promises made when an existing order was placed remain unchanged.

Matchday Hoodies

UK orders are printed in the United Kingdom. US orders are printed in the United States. Shipping charges and available delivery estimates are shown at checkout before you pay. Any production and dispatch information displayed on the product page forms part of your order. We will email tracking when your item is dispatched.

Mixed orders and destinations

Items may be sent separately and arrive on different days. Available destinations and charges are shown at checkout. Transit times vary by destination and customs processing. Unless expressly stated at checkout, we do not guarantee arrival for a particular event or holiday.

Address changes and delivery problems

Check your delivery address carefully before paying. If it needs correcting, contact hello@kittribune.com immediately with your order number. We will try to update it, but changes may not be possible once fulfilment has started. If a parcel is returned because the address you supplied was incorrect or incomplete, we will explain any reasonable additional delivery or replacement cost before you agree.

If tracking has stopped updating, delivery is overdue, or your parcel is missing, email us promptly. We will investigate with the delivery partner and arrange an appropriate solution. For damaged or incorrect goods, send clear photos of the item, its label and packaging where available, ideally within 30 days of delivery. This reporting request does not limit your statutory rights.

If we cannot meet an agreed dispatch or delivery promise, we will contact you with the revised timing and the cancellation or refund options available to you. Please see our Returns and refunds policy.

Taxes and import charges

Any charges collected by us are shown at checkout. Your destination may impose import duties or local charges that are collected separately. Statutory refund rights, including any entitlement to reimbursement of standard delivery costs, remain unaffected.

Contact: hello@kittribune.com

Terms of service

KitTribune offers original football-inspired hoodies. These terms, our Shipping and delivery policy, Returns and refunds policy, and the product-specific information shown before purchase govern orders from our store.

Orders and payment

Prices are shown in GBP unless checkout clearly states another currency. The final price, shipping charges and any taxes collected by us are displayed before payment. Payment is taken when you place your order. Check your size, colour, delivery address and other details carefully. We will email confirmation of your order.

Products and delivery

Use the measurements in the product size guide to select your size. Screen colours and normal print placement may vary slightly; this does not affect your rights where goods are faulty or materially different from their description. The dispatch or delivery timing and any shipping offer stated on a product page form part of your purchase. Items may arrive in separate parcels. We will notify you if an agreed timing cannot be met and explain your options.

Cancellations and returns

For standard, non-personalised products, you may notify us of cancellation before delivery or within 14 days after receiving the goods, then return them within 14 days of that notice. You pay direct return postage for a change of mind or a size you selected incorrectly. We refund goods and eligible standard outbound delivery charges as described in our Returns and refunds policy. Genuine personalised items may be excluded from change-of-mind cancellation only where this was clearly stated before purchase. Printing a standard catalogue design after an order does not by itself remove cancellation rights.

If goods are faulty, damaged, misprinted or incorrect, contact hello@kittribune.com with your order number and clear photos where available. We will provide the appropriate remedy without extra cost, subject to your statutory rights. Production-partner procedures do not replace your rights against KitTribune.

Existing orders

Any longer return period, dispatch commitment or other promise made when an existing order was placed will be honoured. Changes to these terms do not retrospectively reduce your rights.

Original designs and privacy

Our designs are created by an independent studio and are not licensed or endorsed by football clubs or federations. KitTribune artwork and website content may not be reproduced without permission. We use personal information to fulfil and support orders as explained in our Privacy policy.

Nothing in these terms excludes or limits mandatory consumer rights or liability that cannot legally be excluded.

Contact: hello@kittribune.com

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